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Operations consulting and Odoo implementation for SMBs
Case study · Artisan producer and retailer

Four sales channels, one source of truth

An artisan producer sold online, in store, to businesses and through distributors, each channel with its own numbers. We built an operations platform on Odoo that brings them together.

ClientArtisan producer and specialty retailer
EngagementMultichannel operations platform
ChannelsOnline · store · B2B · distribution
ServicesDiagnostic · Implementation · Dashboards
The challenge

Four channels, four versions of the numbers.

Growth was real, but visibility wasn’t keeping up. Online, in-store, business and distributor sales were tracked separately, and data had to be reconciled by hand to know what sold, where, and at what margin.

  • No consolidated view of sales by channel.
  • Inventory that was hard to track with several channels drawing on the same stock.
  • Production and marketing decisions made on incomplete data.
Our approach

A shared model before a shared system.

  1. 1

    Map the channels

    For each channel: how the order comes in, who handles it, where the data is entered.

  2. 2

    Define a shared model

    Products, customers, price lists and stock rules defined once, for every channel.

  3. 3

    Build the platform on Odoo

    Sales from every channel land in one system, connected to inventory and accounting.

  4. 4

    Migrate and validate the data

    Catalogue, customers and useful history migrated and checked before launch.

  5. 5

    Set up the dashboards

    Channel-level indicators to steer sales, stock and margins.

The solution

Every channel flows into Odoo.

One platform receives sales, shares stock and feeds accounting and dashboards.

Online storePhysical storeB2B salesDistributionOdooone source of truthShared inventoryAccountingDashboardsby channelSALES CHANNELSWHAT THE TEAM SEES
SALES CHANNELSOnline storePhysical storeB2B salesDistributionOdooone source of truthWHAT THE TEAM SEESShared inventoryAccountingDashboards by channel
Results

One reading of the business.

Multichannel sales data is unified in a single system.

01

A single source of truth

Sales from all four channels are brought together in one system.

02

A view by channel

What sells, where, and how fast, without manual reconciliation.

03

Shared, tracked stock

Every channel draws on a common inventory, updated as sales happen.

Adding a sales channel shouldn’t add another version of the numbers.

Other case studies

More engagements delivered end to end.

Our clients are not named. Detailed case studies are available on request, during a discovery call.

Service business

A booking flow with no orphaned transactions

Challenge

Abandoned bookings left incomplete payment transactions behind.

Solution

A 5-step quote-to-booking flow and a custom Odoo payment module with deferred Stripe capture.

Impact

Orphaned transactions eliminated; partial captures now possible.

Read the case study
Internal operations

A clear migration path

Challenge

Choosing the right Odoo version and edition without putting data at risk.

Solution

Version migration planning and an Enterprise-to-Community transition analysis.

Impact

A secure, structured migration with a clear path to an Odoo version suited to the company’s needs.

Read the case study
Next step

Let’s talk about your operations.

Tell us what’s slowing you down: scattered tools, an Odoo implementation that never quite stuck, or a system you’ve outgrown.A short discovery call, no sales pitch.

  1. 1
    Discovery callA short call to understand your current setup. No sales pitch.
  2. 2
    Tailored recommendationA full diagnostic or a scoped Odoo project: we tell you which, and why.
  3. 3
    A clear next stepProposal, timeline, and what success looks like. No vague “let’s circle back.”